I attempted to update our built application to v17 HF2. Our configuration is:
- 64 bit Mac OS Server (OS 10.13.5)
- 64 bit Mac Clients
- 32 bit Windows Clients
Mac Clients update fine
Clients on 32 Bit Windows Update Fine
Clients on 64 Bit Windows fail to update. (Tried 64 bit Windows 7,8,10)
When a 64 bit windows os connects with an older version of the client application:
- The connection is made and the updater is downloaded
- The updater attempts the install and fails with the error
“Updater.exe - System Error. The code execution can not proceed because xerces-c_3_2.dll was not found. Reinstalling this program may fix the issue.”
I understand this is the library that is being updated in HF2.
The only work around I have is to use the 32 bit windows os client that gets updated and then make a manual installer for 64 bit machines. Not what I was hoping for.
Anyone else running into this?
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